Privacy Policy
This policy governs the manner in which Our Rising Academy treats the user’s personal information collected electronically when the user accesses this website. It describes how Our Rising Academy is committed to protecting and respecting the user’s privacy and understands the importance of privacy and confidentiality of Our Rising Academy users. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). The policy describes the choices available to the user regarding the aforementioned use of personal information and how the user can contact Our Rising Academy to obtain information.
1. ACCEPTANCE
1.1. This policy applies to and should be read in conjunction with the Terms and Conditions also available on this website. By using and viewing this website the user will be deemed to have agreed to the terms contained in this policy. If the user does not agree with the terms of this policy, the user should navigate away from the website immediately.
2. COLLECTION AND USE OF PERSONAL INFORMATION
2.1. In order to proceed with a valid transaction, Our Rising Academy requires the following personal information from the user:
(a) Name;
(b) Email address;
(c) Postal address if postage is required; and
(d) Contact number.
2.2. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
3. HOW WE COLLECT YOUR PERSONAL INFORMATION
3.1. Our Rising Academy collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. USE OF YOUR PERSONAL INFORMATION
4.1. Our Rising Academy will primarily use the information provided for the following:
(a) Concluding transactions;
(b) Sending order confirmations;
(c) Responding to user queries;
(d) Administering user accounts;
(e) Sending newsletters to users; Informing users of offers
4.2 Personal information will only be used by Our Rising Academy and its authorised employees or representatives. Our Rising Academy will keep this information confidential and will not share such information with any third parties without the user’s permission, unless required to do so by Law.
4.3 Our Rising Academy may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
4.4 Our Rising Academy does not store or in any way hold the user’s credit card or bank account details beyond acceptance of the initial transaction.
5 MARKETING COMMUNICATIONS
5.2 Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
5.3 Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if:
(a) you made a purchase or asked for information from us about our goods or services or
(b) you agreed to receive marketing communications and in each case, you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
5.4 You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at info@ourrisingacademy.com at any time.
5.5 If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.
6. DISCLOSURE OF YOUR PERSONAL INFORMATION
6.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
6.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
6.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Our Rising Academy, www.ourrisingacademy.com, its customers or third parties.
6.4 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
6.5 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6.6 By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
7. SECURITY OF YOUR PERSONAL INFORMATION
7.1 Our Rising Academy is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
8. ACCESS TO YOUR PERSONAL INFORMATION
8.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@ourrisingacademy.com
8.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
9. CHOICE/OPT-OUT
9.1 The user may choose to stop receiving Our Rising Academy's newsletters or marketing emails by following the unsubscribe instructions included in these emails or the user can contact Our Rising Academy at info@ourrisingacademy.com
10. THIRD PARTY WEBSITES
10.1 This website may contain links to third party websites. Our Rising Academy accepts no responsibility for the privacy practices or contents of said third party websites. This policy applies solely to personally identifiable information supplied to Our Rising Academy by the user.
10.2 Our Rising Academy does not endorse any material which appears on third party websites and following a link to third party websites is done at the user’s own risk.
11. SECURITY
11.1 The security of user’s personal information is important to Our Rising Academy. Technology and policies have been implemented with the objective of protecting the user’s privacy from unauthorised access and/or improper use.
Our website uses HTTPS, TLS 1.2+ and automatic SSL, while data at rest uses AES-256—the strongest encryption standard commercially available. We use Wix as our website hosting platform, and their servers are located in secure data centers that are protected by advanced security measures, including firewalls, intrusion detection, and 24/7 monitoring. Wix implements industry-standard security protocols, such as secure socket layer (SSL) and transport layer security (TLS), to protect the transmission of data between our website and our users. Wix also regularly updates its security features to ensure that they are up-to-date and effective in protecting our users' information. Our website does not store or in any way hold users' credit card or bank account details beyond acceptance of the initial transaction.
11.2 SSL encryption requires all information sent between you and Our Rising Academy via ourrisingacademy.com is encrypted. This ensures your privacy is protected over the internet including private credit card information.
11.3 Online purchases are facilitated via PayPal.
13. NOTIFICATION OF PRIVACY POLICY CHANGES
13.1 Our Rising Academy may update this policy to reflect changes to information practices. The user is encouraged to periodically review this page for the latest information on Our Rising Academy privacy practices.
14. WEBSITE
When you visit our website
When you come to our website https://www.ourrisingacademy.com/ we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.
Third-party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Our Rising Academy is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
15. GOVERNING LAWS
15.1 This policy will be governed by, construed and interpreted in accordance with the Laws of the state of New South Wales, Australia.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights in relation to your personal information, please contact us at:
Email: info@ourrisingacademy.com
We take all privacy concerns seriously and will respond to your request within a reasonable timeframe.